At Children of America (COA), we are committed to providing a safe, nurturing, and enriching environment for your child. We understand that parents may have concerns, and we want to assure you that we have a clear, structured process in place to address them promptly and effectively. Through our Help Desk, our dedicated concern management platform, we ensure transparent communication and timely resolution.
How to Submit a Concern To make it easy for parents to voice their concerns, we offer multiple ways to reach out:
1. Online Submission: Visit our help desk at https://childrenofamerica.freshdesk.com/support/home and use the “Submit a Ticket” feature.
2. Email: Send your concerns to our customer care team at concerns@coa.co.
3. Phone Support: Our customer care team can be reached at 561-900-1896 or contact your school's manager during working hours.
4. In-Person: Speak directly with your school director.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article