Behavior Expectations - The Protective Hug

COA uses conflict resolution when handling disputes between children. This calming method allows a teacher to step between the children, get down to their level, and ask both sides to describe what has occurred. The teacher then helps guide the children to a resolution they can all agree upon. A COA employee is trained to always use developmentally appropriate approaches while guiding young children. A soothing voice, a calm demeanor and often a protective hug can diffuse an escalating situation. Therefore, no punitive form of punishment is acceptable or allowed.